SHIPPING and ORDERING

Questions or concerns? Please do not hesitate to contact us at CS@bsrabbit.com and we'll get back to you as soon as possible. Our business hours are Monday-Friday 10:00am-5pm UTC+9:00.

Please review the following basic terms that govern your use of, and purchase of, products from BSRABBIT.COM. Please note that your use of BSRABBIT.COM constitutes your agreement to follow and be bound by those terms.

Once an order is placed there is no promise that we will be able to update your order. Orders are processed once they are placed. Please be sure to use the correct shipping info and select the correct size before completing your order. If an order is lost due to an invalid shipping address we will not be able to refund that order.

Prices, Shipping & Delivery Time

During our Black Friday sale or global summer sale please allow us SEVERAL business days for your package to be processed and shipped. We will do our best to get as many packages shipped per day but due to high order volume there may be delays. If an order has a sold out item your order maybe be short shipped and the sold out item refunded. We may reach out for you to update the item depending on the order, so keep an eye on your emails.

During NON HOLIDAY periods, purchased items will be shipped from SOUTH KOREA within 1-3 business days of the order. Please allow up to 1 weeks from ship date for your delivery to arrive. If you still have not received your purchase after 1-2 week of your order delivering, please notify CS@bsrabbit.com and provide your order number.

Domestic (KOREA)
We now offer 3,000won flat rate shipping and free shipping on orders over 50,000won *some exclusions may apply* All domestic orders are shipped via CJ대한통운. Delivery time is 2-4 business days from date shipped.

International Shipping
We now offer flat rate international shipping and currency conversion through Global-e to 61 countries offering shopping in your local currency. Also for certain countries you can now pay duties and taxes at checkout so there is no hidden fees when the package arrives. We even cover duties and taxes for certain countries! Per each country we offer free / discounted shipping over a certain $ threshold.

MILES INTERNATIONAL Co,.LTD. or BSRABBIT.COM is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact CS@bsrabbit.com if you have any questions.




Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Colors
We have made every effort to display as accurately as possible the colors of our products that appear at the BSRABBIT.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Disclaimer
BSRABBIT.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that BSRABBIT.COM shall not be liable for any damages of any kind related to your use of this site.